Thank Your Customers, and They'll Thank You With Their Business!

Synergy Says: 
July 2012
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Thank Your Customers, and They'll Thank You With Their Business!

Nowadays, people underestimate the value of a good thank you. Many of us might even be thrown off guard when someone does say thanks. However, no where is expressing appreciation more important than in business.

Saying Thanks is Important,
No Matter How Big or Small!

When someone elects to use your business, it is their way of saying thanks for being exactly what I am looking for. So don't shy away from thanking them in return.

If you accept the general principal that roughly 80% of yours business comes from 20% of your customers, then you know who you should be thanking. The large accounts help you keep your doors open and clients who have been with you for a long time are usually your best recruiters! They obviously like you and your service so they are likely to send their friends your way!

People Remember that You Remembered,
So Try to Remember!

Send a holiday card out to as many clients as you can, but remember that personal events (birthdays, anniversaries, birth of children, etc . . .) help you stand alone at the top. Of course every customer is valuable and deserves to be shown gratitude, but financially, it doesn't make sense to send personalized gifts to everyone. A simple thank you card will suffice for most clients. But, for bigger clients, try to get something they would enjoy; tickets to a sporting event, a gift bag, anything. If your unsure, don't worry, people always like free stuff.  

By expressing your appreciation to your customers, you will remain on their minds and they will continue to expand their business with you and share your company with their friends. Thanking your customers helps increase your word of mouth advertising, and even in todays digital age, word of mouth advertising still cannot be beat. 

Synergy can help you thank your clients with personalized thank you cards and interactive solutions for all your marketing needs! Get a FREE Quote or Call Us Today at 714-824-3780!

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By: Will Pearlman