Focus On: Personalized URLS

In the first two posts for our "Focus On" series, we discussed direct mail letters and postcards.  We also discussed how to take your direct mail marketing to the next level by incorporating more than one marketing strategy.  Tools such as a PURL and QR Code engage those who may be less inclined to pick up the phone and call you.  

Here at Synergy, we love PURLS.  Did you know that a mail campaign that uses a PURL is likely to see a 30-60% increase in response? 

A PURL or Personalized URL is a unique website that is personalized for each recipient of a direct mail or email marketing campaign.  The PURL literally contains the name of the recipient in the web address.  When a direct mail or email recipient goes to the website listed, it will be personalized with their name.    Personalized URLS help you engage your audience, not talk at them.    

If you are a business that has access to a database, you should be including PURLS in your marketing campaign.  Here's why:

• According to the DMA, 42% of direct mail respondents prefer to respond online.  
• 81% of Marketing Executives agree that target direct marketing campaigns outperform mass-market campaigns
• Well executed multi-channel marketing campaigns generate a sales lift of 7-37% versus traditional marketing approaches.
• According to MindFire, Inc., studies have shown that more than 42% of direct mail recipients prefer to respond online.  Personalized URLs provide a convenient response option.  

One of the most common ways that people use PURLS is for lead nurturing.  Your business can use a landing page to collect specific information about a prospective client.  A questionnaire style survey will help you identify:

• demographics
• budget
• authority
• timeline/need
• behaviors

Another great way to use a PURL is to drive current clients or customers to renew a membership, contract, or subscription.  A PURL should mimic your marketing materials.  Consistency is a big factor in making sure that your prospect does not get confused by your offer.  Don't let your prospect arrive at your PURL and think, "Why am I here?"  If you present your message that you gave in your direct mail piece, the prospect will know he is in the right place.  

One of the other benefits of a PURL is the built-in testing possibilities.  Feedback from your tests can be available immediately.  Make two separate templates and then segment your list in half.  Send one template to the first half of your list and the second template to the other half.  These segmented lists allow you to view which template had better respond rates over any given period of time.  Target Marketing magazine said it best.  "Once you start exploring the possibilities of a PURL, which can be personalized to any degree that your budget can bear, you'll come to see them as an invaluable tool."

Ready to get started on your next Personalized direct mail campaign?  Let Synergy help you!  

Give us a call today at 714-824-3780 to speak with one of our friendly and knowledgeable sales representatives.  Or you can get a free quote by visiting http://www.synergyvxpromotions.com

5 Direct Mail Marketing Tips You Need to Know

Believe it or not, there are people out there that may be interested in your product or service.  Are you targeting the right prospects?  To improve your response rates, you must target an audience.  This also aids in keeping your expenses down for a direct mail marketing campaign.

Does your piece stand out?  People live cluttered lives thanks to numerous media outlets.  Don't take a chance of your mail piece getting lost in a pile of junk mail.  Your piece should stand out, grab the prospects attention, and use some sort of hook to draw people in.

Does your target audience care about your company or do they care about what you can do for them?  Your prospects care about what you can do for them.  In your direct mail marketing campaign, tell people how the features of your product will benefit them.  A direct mail campaign is about your consumer and their needs.  

Many companies alienate their prospects by using industry-specific jargon.  In your direct mail campaign, it's crucial that you research what language the average consumer is using to describe your product, industry, or service.  Then you can join the conversation on their terms and increase your chance of them hearing your message.  

As stated earlier, we live in a cluttered world.  Prospects will need to view a message multiple times before they're likely to do business with a company.  If you forget about your prospect, they will forget about you!  Make yourself consistent by keeping your company name in the forefront of their mind.  The next time that they see your mail, they're more likely to engage with it.  Another key factor in your marketing is to use multiple strategies.  Not everyone responds to specific marketing strategies.  Some people are very receptive to direct mail while others prefer email marketing or social media.  Use direct mail marketing in combination with other marketing techniques to ensure that prospects engage with your company however they feel the most comfortable.  

One of the easiest ways to encourage consumers to engage with your direct mail is by including a Personalized URL (PURL) on mail pieces.  A PURL is a "custom micro website created specifically for the recipient of a particular direct mail piece.  Not only does each recipient have a unique URL, but the landing page will greet that recipient by name!" 

Think about what you want to do differently in your next marketing campaign.  Visualize what you want to accomplish from your campaign.  There are numerous high quality products and businesses that fail due to poor marketing.  Don't let your business or product be one of them!  Think of some of the low quality products that succeed because of their marketing.  McDonald's is not known for their gourmet burgers and steak fries.  They're known for their offers, catchy promotions, and low prices.  And they've got $24 billion in revenue to prove it.  Anyone knows that Pizza Hut is not the best, gourmet pizza in your town.  There's always that one hole-in-the-wall, mom-and-pop pizza shop that knows your order before you even walk in.  Pizza Hut is successful because they focus on their marketing and view themselves as a marketing business - NOT a pizza business.  

We want to know: Pizza Hut and McDonalds are just two example of businesses that have succeeded because of their marketing, not necessarily their products.  Can you name any others? 

The Role of Election Mail

If you have been on Facebook, Twitter, or any other social media platform recently you may have seen a post or two (or three thousand depending on your friends and followers) related to the 2012 Presidential Election.  The Obama and Romney campaigns have fully embraced social media in this election.  As a voter, you are just two clicks away from getting your hands dirty in the debates and issues.  In this election, The Democratic Party has streamed prime-time speeches live on the Internet and the Republican Party has a full-time digital communications manager on staff.

While your news feeds and timelines become inundated with election-related information, your mailbox (your REAL mailbox that is connected to a street – not the one connected to G-Mail) is also filling up.  Both campaigns are spending a pretty penny on traditional direct mail pieces to capture voters’ attention.  The Republican National Committee has spent about $102 million on mail costs.  The Obama Campaign has spent about $73 million.  Polling has showed that supporters of Romney skew older; making direct mail especially crucial.  The older generations of voters that Romney is aiming to reach are generally more comfortable with traditional direct mail rather than online communication.

Two very different direct mail pieces have been sent out to targeted micro groups from each campaign.  A targeted Romney mail piece to seniors in Florida features an older couple, highlighting his desire to preserve Medicare.  On the other side of the spectrum, targeted mail from the Obama Campaign is being sent to women voters, highlighting his healthcare plan. 

These are just two examples of targeted direct mail pieces that the election has seen this year.  Both candidates are also using email marketing, television and radio ads, and phone banks to break through to voters.  Messaging nowadays is fast and confusing.  To succeed, candidates have to maintain presence on all available mediums and stay consistent in their outreach. 

There are only 23 days left until the 2012 Election.  Not that we are counting or anything.

The Wonderful World of Analytics

Synergy Vx gives you personalized data from each prospect allowing you to custom tailor their experience to your business.

Find Your Best Markets!
See where your campaign is having success and where it is not
saving you resources, so you can concentrate on your "Hot Spots". 

Pick up new leads!
People will be able to share your offer with their friends through Facebook, Twitter, and other social media sites. 

Watch in real time!
As people navigate through your site. You'll get their inquiry instantly, so you can respond quickly and knowledgably. 

Get higher conversion rate and increased ROI! 



An understanding of how your customers and prospects respond to your marketing is critical to improving your business. At Synergy Direct Response, we offer a wide range of data services to help you get the most out of your direct marketing campaign. To track your direct marketing campaign we offer Vx software.

With Synergy Vx you track your campaign in real time and get feedback direct from your prospects! Once your prospects fill out your offer, Vx organizes it into one neat package for you! 

People will appreciate your fast turn around time and well-informed sales team and you'll see the results in your conversion rates!

Design your campaign around specific qualifiers for your business as well! Add rules so that you send timely reminders or a personalized note for a geographical region or specific salesperson.

Vx also lets you track who landed on the PURL, but did not complete your offer. This way you can send them a follow up reminding them of your opporunity and remain engaged with your prospects.

 

Vx analytics gives you all the information you need, from the source of the lead to conversion rates and everything in between. All neatly organized and in terms you don't need to be a data expert to understand.

With Vx you can track anything and get the information and results you are looking for from your marketing campaign!

By: Will Pearlman

Modern Online Marketing On a Minimal Budget

A solid understanding of how often and how much your customers buy is important to the modern marketer. But the modern marketer must also look into why people make the purchases the way they do. Prospect marketing on the internet can be tricky, you want to target the right demographic without spending endless dollars flooding the web with ads - ads likely to get lost among the endless masses.

In 1970, it was estimated that the average American saw between 300 and 500 ads in a day. Today that number has increased 10 fold to 3,000 to 5,000 advertisements a day. I would even argue that 5,000 advertisements a day is a conservative estimate with smart phones and those video monitors that seem to be popping up everywhere. So finding a way for you to reach your customers and more importantly for them to easily find you on a tight budget can be tricky. Social media and pay-per-click advertising are great ways to make your presence known to potential clients, but the most effective internet promotions engage people away from their computers in addition to on them.

Why People Buy Things

Okay, so there isn't a clear cut answer for every decision people make (what with free will and all), but generally people are satisfying a want or desire when making a purchase. We do not shop based on our needs because, at least in America, most basic needs are met. Instead we make our purchases, even of essential items, based on our wants and aspirations. 

Modern Americans need laundry detergent (at least I like to think we all use it regularly), but some people will only buy Tide, or some other name brand. We all know those people that will never buy a store brand product. Why is that? Their desire to feel wealthy or the belief that because it costs more it must be better and I want the best, not the most functional. A placebo effect gives many of these people a greater satisfaction of their purchase. Even though the product is the same: Soap. For more about selling to needs check out: Marketing to Modern Americans: Selling Desire over Necessity

Social Media

Social media is a low-cost effective way to communicate with your current and potential clients, but you must stay active and persistent with it. Make sure you are active on a daily basis and are posting new content at least once a week. Also, diversify your content. Try to include some graphics, some articles, and videos if they are relevant or better yet; you can produce them. In addition, everyone has a twitter page and a blog, so make sure to link all your sites together, and re-post relevant articles from outside sources. The more you cross promote the quicker your following will grow.

Pay-per-click

A great way for small companies, companies with tight advertising budgets, or highly specialized industries to advertise is through pay-per-click ads. Many websites have great offers for this and Facebook is a prime example. You can select how much your willing to spend and only pay when someone actually clicks on your ad. 

You can spend as little as $15 a month or spend thousands. Even better, with Facebook and other social media sites, people volunteer information about themselves, so you can select specific demographics you want to show your ad to. Giving you the right exposure in the right places at the right price! Just remember, you pay for them to click on the ad, but you need to keep them on your site, so investing in the presentation quality and content on your site matters in addition to the advertising for it. 

Don't Only Use Internet Marketing Online

Coordinate a campaign that includes other mediums. Sending a direct mail piece that encourages someone to check out an offer online might not always get them to go to the site. But having seen your offer in their mailbox, they are much more likely to click on your Facebook ad or read your blog later. If you only plan on advertising online then make sure you have a wide variety of content that has some coordinated message. Giving your prospective customers a clear understand of how your business fulfills their wants by stimulating different emotions or senses through videos, images, music, and text. The more tangible your business becomes in their lives, the more satisfying your business will become!

Interested in More Information on Synergy Vx and how we can help your business? Give us a call today at 714-824-3780 and speak with one of our friendly, knowledgable Sales Representatives who can answer all your questions.

Interested in Reading More from Synergy? Sign Up For Our Newsletter By Clicking Here

By: Will Pearlman

Expanding your Social Media Beyond Just Facebook and Twitter

Social Media: Are You Walking in a Maze To Get Lost In?

Social Media Marketing is an important part of most businesses. An online presence broadens your customer base in ways traditional advertising cannot. However, with the seemingly endless number of social media sites, how do you know which ones are worth your time and which ones aren't?

We all know the standard: Facebook, LinkedIn, and Twitter. These sites are essential for a social media campaign. Everyone is on them. If your not, your strange. Beyond the Big 3 though, which sites work for marketing your business, and which sites are a waste of your time? 

With So Many Social Media Sites,
Pick Only the Best Ones For Your Business

Much of determining this comes from what type of business you have and how you are looking to market it. Some sites, such as Digg and Reddit are great resources to create additional exposure for your blog and written content. Adding yourself to these sites will help you generate traffic, but they are not necessarily the best sites for visual information. If you are an art gallery and looking to display works, Pinterest and Dribbble (no that is not a typo, there are 3 'b's) are more likely to represent your brand better. With all the sites out there, do your homework before committing to a social media site which might not represent your brand in the most efficient way. 


The most important aspect of these minor social media sites is the additional exposure they give to your site, so make sure everything you post is linked. Additionally, make sure you update it regularly. The quickest way to loose your internet presence is to be inconsistent with your posts.

Social Media Content is Like Food!
People Want It Fresh! So Update Your Content Consistently

For blogs, make sure you have new content at least once a week. For sites like Facebook, make sure you post something new every few days if not more frequently. And for businesses, posting on Twitter daily is highly recommended.

Now all that seems like a lot of time spent on social media. But thankfully, you don't have to do it all alone. While there are thousands of social media sites out there, there are just about as many programs that help you manage your social media sites, like HootSuite just to name one. These sites allow you to post one message across some, one, or all of your social media pages. More importantly, using these sites you can schedule posts at specific times and dates, months in advance, if you choose.

Schedule Your Social Media
So You Don't Feel the Pressure
of Keeping Up With It Everyday!

Facebook and Twitter are excellent but overpopulated resources. In order for them to really help your company, you must explore other social media sites and build a network across multiple platforms. While we all live in the world of instant celebrity and viral videos, building a business presence through social media takes time and hard work, so be patient and persistent, and the followers will come.


By: Will Pearlman


Synergy can help you with all your marketing needs, get a FREE quote online or call us at 877-466-0635.

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Combining Print and Social Media Marketing: Augmented Reality and Digital Watermarks

Modern Marketing has shifted to weighing heavily on social media and the internet. In part, because it is cheap and it can be effective, sometimes. As the marketplace dynamically changes on a weekly basis with the latest app, finding the latest ways to integrate your online and traditional marketing are the key to business success. Here are some of the latest ways using Augmented Reality and Digital Watermarks!

Aurasma

One of the coolest current technologies out there is an app called Aurasma. This app uses whats called, Augmented Reality Actions or Auras to display videos on a piece of mail through the app on your phone. Which video plays can even be coded by several criteria.

Aurasma Demo:

The Pros:
This type of technology is very cool and highly engaging. Aurasma is an app they would have to download for this to work so including this in an ad where you say something like, "watch this postcard come to life using Aurasma from the App store" could intrigue someone into checking your ad out, just out of curiousity, even if the offer doesn't catch their eye.


The Cons:
The one MAJOR con is that this technology is not widespread yet. Most people won't even pick up on the idea that the postcard can turn into a video through their smart phone. You definitely would have to explain how to use the feature on your advertisement. I listed this as a pro as well, but that depends on your demographic. If you are marketing to a tech-savy group, then this would be a great way to engage them. However, for the average person, this might be a little too advanced at least at the moment. Moreover, effective video content is not always the cheapest or easiest thing to produce, especially for small and local businesses.

Layar

Another great technology, especially for those who offer a variety of products, is called Layar. Layar allows you to add digital links and information on your phone when holding it over the mail piece. It operates in a similar manner to Aurasma using augmented reality.

Layar Demo:

The Pros: This is extremely valuable to anyone who would use a catalog. This would allow your customers to flip through a catalog and when they like a product, they can simply hold their phone over the catalog and place an order or find out more information. Allowing your customers to have the tangible catalog with the ease of digital media will make their experience interactive and more enjoyable. Layar also works well with regular mail pieces as well, allowing you to add digital content to any mailer.


The Cons: Similar to Aurasma, Layar is still new technology that most people are unfamiliar with. However, this app is much simpler to use and I would expect it to catch on much quicker than Aurasma.

Digimarc

The last app I'll talk about for now is Digimarc. Digimarc is similar to Layar in that it is a way to place digital media on a printed mailer. However Digimarc goes a little further by creating a watermark. Unlike layar, where the content is place above the mailer, Digimarc places it in the mailer. The app acts almost like a secret decorder ring from those sugary cereals we ate as kids.

Digimarc Demo:

The Pros: Digimarc is a good tool to catch people's attention on an ad: "Use the Digimarc app to decode a secret offer in this mailer!" It is also relatively easy to use and actually integrated into Pinterest. Digital watermarks are the future, because they do not require any visible mark, that means no QR code!


The Cons: Digimarc is a little more complicated to use and everything must be printed on the image. However, with digital watermarks, be careful if you make a "secret offer" you are not isolating those customers without smart phones or those who just don't use the app. Also, digital watermarks aren't quite as impressive or advanced as augmented reality, but it is currently more widely used.

Interested in more information on Synergy and how we can help your business grow? Give us a call today at 714-824-3780 and speak with one of our friendly and knowledgable Sales Representatives who can answer all your questions.

Interested in Reading More from Synergy? Sign Up For Our Newsletter By Clicking Here

By: Will Pearlman

Save 2% off your postage from the USPS in July and August!

Bringing 2% off postage,
Now that's good news!

The Summer is a great time of the year to send out a direct mail campaign. People are out and about and looking for exciting businesses and sales that meet their wants and needs. Right now the United States Postal Service is offering a discount on your direct mail postage from July 1, 2012 until August 31st, 2012. When you send a direct mail campaign with a QR code, you'll receive 2% off the cost of postage!

How It Works

There are 2 requirements in order to get the discount. The first requirement is that you must have a QR code on your mailer that takes you to a mobile optimized site. However, any marketing campaign using QR codes is worthless unless your site is mobile optimized, since most people don't scan QR codes on their desktop computers. So the requirement makes sense.

A QR code (like this one)
is all you really need for the discount!

The second requirement is an option. You can either have your QR take you to an "e-commerce" site as it is called, or you just need a personalized landing page. Now for those of us who aren't the most tech savvy, this might seem like a lot of work to get 2% off postage. However, using a personalized and mobile optimized landing page in your marketing campaign is extremely beneficial and will increase your return on investment and conversion rate from your direct marketing campaign. Not to mention, it'll make your company look pretty cool. To learn more about personalized landing pages and the benefits and analytics involved, check this out!

The other option is to have your QR code take someone to an "e-commerce" site, where they can make a direct purchase from your company or donation to your organization. For example, if you send a catalog, your QR code must take someone to a site where they can directly purchase an item from your catalog, not just your company webpage.

It's that easy, so what are you waiting for? Call Synergy and Let Us Save You 2% on Postage and Increase Your Sales This Summer!

Get 2% off postage on your next direct mail campaign

Contact Synergy at (877) 466-0635 or get a FREE quote online!

By: Will Pearlman

 

Niche Branding: Becoming a 'Household Brand' Regardless of Your Industry or Size

You Want to Stand Out Among the Competition!

The strength of your branding will determine the success of your company. Regardless of your industry or market, becoming a household staple should be the goal of your company, even if you are small. Don't think you need to be Tide or Coca-Cola to be a household brand. Just be the brand in everyone's house for your niche! Whether you are a local pizza place or a regional law firm, branding your business will highlight what distinguishes your company above your competitors. In order to brand yourself, you must engage your target demographic across multiple platforms, and become integrated in their daily lives.

What Exactly is "Branding"?

Branding is taking your business from just a general company to having a well-founded reputation -most reputations are created before they are earned in modern business times. For some businesses, this involves creating uniform company logos and fancy product titles, for others it is about a new message. Branding is essentially: becoming an icon in your industry. Now, most people think of "name" brands because they have such a heavy impact on our daily lives. However, there are local and region businesses that have the same impact, as Kleenex and Colgate do on the national level, in their communities. And that is what every small business should strive to be, the 'name' brand for their niche/community!

Habituation: Getting Used to It

People Have a Tough Time Making Decisions,
so When We Find Something  We Are Comfortable With,
 We Stick With It!

As people get used to something (it could be an idea, a product, a climate, etc), they develop a level of comfort via their learned management of expectations for that something. This is called habituation in psychological circles. In advertising circles, some would call this brand loyalty. Once people are comfortable with a product; purchasing it, operating it, and the results it produces, they tend to continue to use it, out of comfort. People are hesitant to stray from a product they are comfortable with for something else, unless the risk is deemed worth it. 

Now obviously people are more willing to take a risk on a new restaurant than they are a new lawyer, but merely establishing a presence as a brand instead of just another business will generate additional comfort and habituate new customers to your business. So now, how do you go from just another business to a brand?

Build a Focused Campaign Across all Channels

Send a Message That Represents Your Business
and How It Meets the Concerns of Your  Potential Customers

Spot your key demographic. (For More Info: Check Out Targeting Your Best Customers to Find Your Best Prospects) Then, design a message for your brand. Find the primary aspect of your company you want to push. This is where advertising becomes difficult for most business owners because they cannot be objective. When you put your life into building a business, you want it to be perceived through your eyes, however that might not be what is best for the business. Think about the best demographic for your business and what is most important TO THEM, then build your campaign around that message. Whatever angle you decide to push, make sure your message is catchy, clear, and concise.

Once you have your niche demographic and what you want to say to them, you need to determine how to spread your message. There is no single miracle in advertising; some things work well, some don't, some work well once and not again, others don't work at first and then work incredibly well. For this reason, in addition to creating a presence and habituating your demographic to your brand (as discussed previously), you must have a multichannel presence. 

A Uniform Message

The various mediums through which you advertise need to send the same brand message. Many businesses make the mistake of trying to say too much about themselves. So they send a mailer about one thing and have a billboard about another. A scattered approach can work mildly to generate some interest in a business. But your looking to be more than a business, your looking to be a brand - an established and widely utilized resource in your market's community. 

Build Your Brand!

Send one strong message about your company and make it interactive and use multiple channels. Use mailers with personalized websites where people can redeem offers, make interactive websites, do anything to familiarize people with your message in various settings and stimulating various senses. Let your message become an indelible trademark of your brand. Once people have built this association, they will habituate to your role in their lives and you will have become integrated in their household, i.e. a household brand. 

Interested in More Information on Synergy Vx and how we can help your business? Give us a call today at 714-824-3780 and speak with one of our friendly, knowledgable Sales Representatives who can answer all your questions.

Interested in Reading More from Synergy? Sign Up For Our Newsletter By Clicking Here

By: Will Pearlman

Focus Your Marketing Campaign to Increase Your ROI!

Synergy Says: Focus Your Marketing Campaign

and Increase Your ROI!

Nowadays, everyone from your dentist to your favorite pizza place has a facebook page and markets through some combination of advertising platforms. But, if everyone is talking at you from a different angle, sometimes its hard to sort through the clutter. That is why one cogent advertising campaign executed across multiple channels is the best way to engage your customers!

Almost all businesses advertise across multiple channels. Modern small businesses, who can't afford a tv commercial or high profile campaign, still have a website, send a mailer, place a weekly ad in the paper and have a radio spot. Many people think by diversifying their marketing strategy they are expanding their customer base, but most of the time, they are just shrinking it. Imagine fishing with 10 lines and no bait, you won't catch much, but if you fish with 5 lines and bait the hooks well, you'll fill your boat quickly. Many marketing strategies are like fishing without bait. They are inefficient because they are SAYING the wrong things, even if they are in the right places.  There are many places to advertise, so make sure your saying the right things! Remember, engaging your customers across multiple platforms infuses your product into your potential customer's life on a regular basis. And, regularity leads to familiarity and therefore, comfort with a company, product, or idea. A comprehensive strategy with a clear purpose will do just that. Moreover, by using the same branding message across multiple channels, you can create a more interactive experience for the consumer. At Synergy, we can create a mail campaign for you that includes an interactive website, among other multichannel options, to engage your potential customers! Funnel everything you want to say about your company into one message directed at an appropriate demographic for your business Depending on your style of campaign, you might not have the diversity in customers you were going for originally with a campaign spread across multiple advertising mediums, but your ROI will be greater, and your business will grow more efficiently into additional markets. And after all, isn't growing your business what it is all about? Interested in More Marketing News and Advice? Check Out All the Latest from Synergy at our blog and don't forget to find us on Twitter @SynergyVx!

Let Us Help Your Business Grow,  Give Synergy a Call at 714-824-3780 Follow Us Online! Interested in Reading More from Synergy? Sign Up For Our Newsletter By Clicking Here