Focus On: Thanksgiving Marketing

In the spirit of Thanksgiving, I rounded up a few Thanksgiving related marketing tactics that have been catching the attention of holiday shoppers everywhere.

                                                           

Nordstrom

Nordstrom is an upscale retail chain in North America initially founded as a shoe retailer.  Today the company sells clothing, accessories, handbags, jewerly, cosmetics, fragrances and home furnishings.  Nordstrom is known for their five major sales, outstanding customer service and return policy, and always eye-catching displays of the latest fashion trends.

Most stores begin decorating for Christmas right after Halloween.  But Nordstrom takes a noble stand against making their stores look like the North Pole prior to November 25th.  This advertisement, seen throughout stores over the years, has made a huge impact with fans and customers.  It also gives customers something to look forward to - knowing exactly when they can walk into their favorite store and feel like they are in a winter wonderland.  

PETA

This PETA advertisement, aimed at children, has been put up in various US cities near elementary schools.  Most PETA advertisements are so shocking and extreme that they would never get approved to be on a billboard.  The Project Manager of this campaign stated in an interview that, "children have a natural compassion for animals.  [...] They are also bombarded with constant fast food advertisements and we'd like to offset that negative influence with a message of kindness."  The dogkey (dog/turkey hybrid) allows children to instantly recognize a Sparky just like their own and hopefully make the connection that the turkey they enjoy every year is also an animal.

Target

Target does an excellent job advertising their low prices and special promotions during the holidays each year.  Remember the crazy red jumpsuit lady?  The company got themselves into some hot water after deciding to start Black Friday early this year.  But they are not the only company starting Black Friday sales on the 24th.  Wal Mart, Best Buy,  and Macy's are also opening their doors early to let shoppers get a head start.  While some retailers feel the pressure to keep up with competitors many employees and customers are rejecting the early shopping hours.  An online petition, that gained over 200,000 signatures, urges Target to put families before their sales.    

What other companies have used controversial (or viral) marketing/advertising techniques during the holiday season?  Does it affect where and how you shop this time of year?

  

Red Bull Takes Marketing to Sky High Levels

My desire to go skydiving, bungee-jumping, or deep sea scuba diving is pretty much nonexistent. You won't see me holding up the line to go rock climbing on the edge of a mountain any time soon. But I know plenty of people that like to jump out of airplanes for fun. Usually their lack of fear is impressive. Not anymore. Now if you want to impress me, I expect a free fall from space okay?

I panicked a little when Felix Baumgartner plunged from his capsule. I also learned a few things that I will keep in mind during my next marketing plan. The powerful success of this event is due to the fact that Red Bull's existing marketing message is consistent with the events they sponsor. Now, Red Bull really does give you wings. Or in Felix Baumgartner's case - a capsule that will elevate you nearly 24 miles above ground.

1. Identify roadblocks & manage them. Baumgartner prepared for this jump for seven years, giving him plenty of time to back out. Once realizing he suffered from severe claustrophobia in his pressurized suit, he learned how to manage it. Over 100,000 feet above New Mexico, in open space, Baumgartner felt claustrophic. Go figure.

2. It’s okay to ask for help: Baumgartner's jump wouldn't have been successful without the support from NASA. They helped guide him from start to finish. When his face shield started fogging up, they worked through it. When he didn't respond quickly to checklist items, they reminded him to communicate. It's all about teamwork.

3. Take chances: Saying that Red Bull took a chance as the Stratos Jump sponsor is an understatement. "His blood could boil. His lungs could over inflate. The vessels in his brain could burst. His eyes could hemorrhage. And, yes, he could break his neck while jumping from a mind-boggling altitude of 23 miles," the Associated Press reported. Imagine the PR Crisis that Red Bull would be in if something went wrong? It would be horrific. Regardless, Red Bull took that chance and everything went off without a hitch.

4. I still have no desire to jump from an airplane.

Were you one of the 8 million people that watched the jump? What did you think?

- Marysa Miller
You can follow me on Twitter @marysa_miller

3 Non Traditional Ways to Follow the Hofstra Debate

YOUTUBE

YouTube, in partnership with ABC, will livestream the debates worldwide.
To view them, click here.

XBOX LIVE

Xbox Live subscribers are invited to watch the debates live via the game console. Users can submit poll questions on Twitter by using the hashtag #Xboxpoll.

TUMBLR

Any potentially viral moment during the debate will be turned into a "live-GIF" thanks to Tumblr.

Synergy University: Facebook Promotions 101

This post is part of a series called Synergy University. Think of it like a 4 week course you take in school except that we will not be assigning homework or exams and we promise not to put you to sleep.  Follow our posts on Twitter with the hashtag  #SynergyUniversity!

Facebook recently started rolling out promoted posts.  If you are new to the social media game or want to encourage fans to participate in these promotions, we have compiled a few tips to help you get started.

Remember why people are on Facebook: Facebook has not become the go-to destination for online shopping.  A person will “like” your page because they had some interest or connection to your brand. Use your page to promote offers and discounts specific to people that are Facebook fans.

            ENGAGE!  If you want fans to engage with you, you have to be engaging.  Ask questions.  Ask people to “like” or “share” something if they agree or disagree.  A little bit of encouragement goes a long way.  Include links to outside sites such as blogs or a website to help drive traffic to one location.

  
   Analytics are important.  Track ad results to ensure that the money you spent is being used well.  With promoted posts, you can hover over the number of people reached to see further statistics.  If your promotion is doing well, consider expanding your reach with a higher amount on future promotions.

We want to know: Would you be encouraged to purchase something from a brand you trust through Facebook?

The Wonderful World of Analytics

Synergy Vx gives you personalized data from each prospect allowing you to custom tailor their experience to your business.

Find Your Best Markets!
See where your campaign is having success and where it is not
saving you resources, so you can concentrate on your "Hot Spots". 

Pick up new leads!
People will be able to share your offer with their friends through Facebook, Twitter, and other social media sites. 

Watch in real time!
As people navigate through your site. You'll get their inquiry instantly, so you can respond quickly and knowledgably. 

Get higher conversion rate and increased ROI! 



An understanding of how your customers and prospects respond to your marketing is critical to improving your business. At Synergy Direct Response, we offer a wide range of data services to help you get the most out of your direct marketing campaign. To track your direct marketing campaign we offer Vx software.

With Synergy Vx you track your campaign in real time and get feedback direct from your prospects! Once your prospects fill out your offer, Vx organizes it into one neat package for you! 

People will appreciate your fast turn around time and well-informed sales team and you'll see the results in your conversion rates!

Design your campaign around specific qualifiers for your business as well! Add rules so that you send timely reminders or a personalized note for a geographical region or specific salesperson.

Vx also lets you track who landed on the PURL, but did not complete your offer. This way you can send them a follow up reminding them of your opporunity and remain engaged with your prospects.

 

Vx analytics gives you all the information you need, from the source of the lead to conversion rates and everything in between. All neatly organized and in terms you don't need to be a data expert to understand.

With Vx you can track anything and get the information and results you are looking for from your marketing campaign!

By: Will Pearlman

Modern Online Marketing On a Minimal Budget

A solid understanding of how often and how much your customers buy is important to the modern marketer. But the modern marketer must also look into why people make the purchases the way they do. Prospect marketing on the internet can be tricky, you want to target the right demographic without spending endless dollars flooding the web with ads - ads likely to get lost among the endless masses.

In 1970, it was estimated that the average American saw between 300 and 500 ads in a day. Today that number has increased 10 fold to 3,000 to 5,000 advertisements a day. I would even argue that 5,000 advertisements a day is a conservative estimate with smart phones and those video monitors that seem to be popping up everywhere. So finding a way for you to reach your customers and more importantly for them to easily find you on a tight budget can be tricky. Social media and pay-per-click advertising are great ways to make your presence known to potential clients, but the most effective internet promotions engage people away from their computers in addition to on them.

Why People Buy Things

Okay, so there isn't a clear cut answer for every decision people make (what with free will and all), but generally people are satisfying a want or desire when making a purchase. We do not shop based on our needs because, at least in America, most basic needs are met. Instead we make our purchases, even of essential items, based on our wants and aspirations. 

Modern Americans need laundry detergent (at least I like to think we all use it regularly), but some people will only buy Tide, or some other name brand. We all know those people that will never buy a store brand product. Why is that? Their desire to feel wealthy or the belief that because it costs more it must be better and I want the best, not the most functional. A placebo effect gives many of these people a greater satisfaction of their purchase. Even though the product is the same: Soap. For more about selling to needs check out: Marketing to Modern Americans: Selling Desire over Necessity

Social Media

Social media is a low-cost effective way to communicate with your current and potential clients, but you must stay active and persistent with it. Make sure you are active on a daily basis and are posting new content at least once a week. Also, diversify your content. Try to include some graphics, some articles, and videos if they are relevant or better yet; you can produce them. In addition, everyone has a twitter page and a blog, so make sure to link all your sites together, and re-post relevant articles from outside sources. The more you cross promote the quicker your following will grow.

Pay-per-click

A great way for small companies, companies with tight advertising budgets, or highly specialized industries to advertise is through pay-per-click ads. Many websites have great offers for this and Facebook is a prime example. You can select how much your willing to spend and only pay when someone actually clicks on your ad. 

You can spend as little as $15 a month or spend thousands. Even better, with Facebook and other social media sites, people volunteer information about themselves, so you can select specific demographics you want to show your ad to. Giving you the right exposure in the right places at the right price! Just remember, you pay for them to click on the ad, but you need to keep them on your site, so investing in the presentation quality and content on your site matters in addition to the advertising for it. 

Don't Only Use Internet Marketing Online

Coordinate a campaign that includes other mediums. Sending a direct mail piece that encourages someone to check out an offer online might not always get them to go to the site. But having seen your offer in their mailbox, they are much more likely to click on your Facebook ad or read your blog later. If you only plan on advertising online then make sure you have a wide variety of content that has some coordinated message. Giving your prospective customers a clear understand of how your business fulfills their wants by stimulating different emotions or senses through videos, images, music, and text. The more tangible your business becomes in their lives, the more satisfying your business will become!

Interested in More Information on Synergy Vx and how we can help your business? Give us a call today at 714-824-3780 and speak with one of our friendly, knowledgable Sales Representatives who can answer all your questions.

Interested in Reading More from Synergy? Sign Up For Our Newsletter By Clicking Here

By: Will Pearlman

Expanding your Social Media Beyond Just Facebook and Twitter

Social Media: Are You Walking in a Maze To Get Lost In?

Social Media Marketing is an important part of most businesses. An online presence broadens your customer base in ways traditional advertising cannot. However, with the seemingly endless number of social media sites, how do you know which ones are worth your time and which ones aren't?

We all know the standard: Facebook, LinkedIn, and Twitter. These sites are essential for a social media campaign. Everyone is on them. If your not, your strange. Beyond the Big 3 though, which sites work for marketing your business, and which sites are a waste of your time? 

With So Many Social Media Sites,
Pick Only the Best Ones For Your Business

Much of determining this comes from what type of business you have and how you are looking to market it. Some sites, such as Digg and Reddit are great resources to create additional exposure for your blog and written content. Adding yourself to these sites will help you generate traffic, but they are not necessarily the best sites for visual information. If you are an art gallery and looking to display works, Pinterest and Dribbble (no that is not a typo, there are 3 'b's) are more likely to represent your brand better. With all the sites out there, do your homework before committing to a social media site which might not represent your brand in the most efficient way. 


The most important aspect of these minor social media sites is the additional exposure they give to your site, so make sure everything you post is linked. Additionally, make sure you update it regularly. The quickest way to loose your internet presence is to be inconsistent with your posts.

Social Media Content is Like Food!
People Want It Fresh! So Update Your Content Consistently

For blogs, make sure you have new content at least once a week. For sites like Facebook, make sure you post something new every few days if not more frequently. And for businesses, posting on Twitter daily is highly recommended.

Now all that seems like a lot of time spent on social media. But thankfully, you don't have to do it all alone. While there are thousands of social media sites out there, there are just about as many programs that help you manage your social media sites, like HootSuite just to name one. These sites allow you to post one message across some, one, or all of your social media pages. More importantly, using these sites you can schedule posts at specific times and dates, months in advance, if you choose.

Schedule Your Social Media
So You Don't Feel the Pressure
of Keeping Up With It Everyday!

Facebook and Twitter are excellent but overpopulated resources. In order for them to really help your company, you must explore other social media sites and build a network across multiple platforms. While we all live in the world of instant celebrity and viral videos, building a business presence through social media takes time and hard work, so be patient and persistent, and the followers will come.


By: Will Pearlman


Synergy can help you with all your marketing needs, get a FREE quote online or call us at 877-466-0635.

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Managing Your Social Media Presence(s)

Social media is taking over the world. Whether for business, or personal use, everyone needs to maintain an online presence. But with over 350 various networks in which to belong, it is all to easy to overwhelm yourself into abandoning the project all together. 

The first phase is to determine where you should be marketing. Besides what I like to call "The Big 2" (Facebook and Twitter), most social media sites are designed to serve a specific function. Pinterest is better for people looking to use photos and visuals. However, if your looking to post written text and links, Tumblr is designed for blogs. For most businesses though, you shouldn't try to expand into all of these sites, just find the 3 or 4 that work for you.

In my experience, the best bet is to do what you know, and do it well. Unlike marketing for a brand, which needs a consistent aggressive presence over a wide range of networks; maintaining a personal online presence can be much more lax. So pick your favorite network, or your favorite few networks, and make them most of them. "Pimp" out your profile with apps and add-ons, post (appropriate) pictures, and let others know whats up with you. The real secret to successful social media networking is that your profile is not about you. It is about what you have to share with your friends.

A rookie mistake for social media newbies is also to have your twitter feed (or Facebook Status') linked to auto post to other networks (ie, linked in). Tweets are for twitter only. If you post everyone of your tweets to every single social network you are on, you will make your audience crazy. Twitter is designed to have a live stream of constantly updated recent news and events. 50 tweets in a day won't bother anyone on twitter, but 50 Status updates, will leave you with no Facebook friends. So Remember, each network is unique, with its own unique purpose a separate audience. "Target" your posts to the network you are using. For example, twitter followers tend to respond to updates about "trends" or current events, while your friends on linked in would appreciate a relevant blog post, link, or article. 

By using each network as it is intended, you not only maximize your social presence, but you also eliminate the need for surplus accounts (and maybe save yourself some sanity... and time, you can spend interacting with human faces instead of computer monitors). 

Several programs exist to allow you to do this cheaply and effectively. The most widely used being Hoot Suite. Hoot Suite allows you to post on multiple sites at once or just one. You select which sites and what to post, and when to post it. Take advantage of these programs if you aren't already, it will make your social media life easier and more efficient!

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By: Will Pearlman

Combining Print and Social Media Marketing: Augmented Reality and Digital Watermarks

Modern Marketing has shifted to weighing heavily on social media and the internet. In part, because it is cheap and it can be effective, sometimes. As the marketplace dynamically changes on a weekly basis with the latest app, finding the latest ways to integrate your online and traditional marketing are the key to business success. Here are some of the latest ways using Augmented Reality and Digital Watermarks!

Aurasma

One of the coolest current technologies out there is an app called Aurasma. This app uses whats called, Augmented Reality Actions or Auras to display videos on a piece of mail through the app on your phone. Which video plays can even be coded by several criteria.

Aurasma Demo:

The Pros:
This type of technology is very cool and highly engaging. Aurasma is an app they would have to download for this to work so including this in an ad where you say something like, "watch this postcard come to life using Aurasma from the App store" could intrigue someone into checking your ad out, just out of curiousity, even if the offer doesn't catch their eye.


The Cons:
The one MAJOR con is that this technology is not widespread yet. Most people won't even pick up on the idea that the postcard can turn into a video through their smart phone. You definitely would have to explain how to use the feature on your advertisement. I listed this as a pro as well, but that depends on your demographic. If you are marketing to a tech-savy group, then this would be a great way to engage them. However, for the average person, this might be a little too advanced at least at the moment. Moreover, effective video content is not always the cheapest or easiest thing to produce, especially for small and local businesses.

Layar

Another great technology, especially for those who offer a variety of products, is called Layar. Layar allows you to add digital links and information on your phone when holding it over the mail piece. It operates in a similar manner to Aurasma using augmented reality.

Layar Demo:

The Pros: This is extremely valuable to anyone who would use a catalog. This would allow your customers to flip through a catalog and when they like a product, they can simply hold their phone over the catalog and place an order or find out more information. Allowing your customers to have the tangible catalog with the ease of digital media will make their experience interactive and more enjoyable. Layar also works well with regular mail pieces as well, allowing you to add digital content to any mailer.


The Cons: Similar to Aurasma, Layar is still new technology that most people are unfamiliar with. However, this app is much simpler to use and I would expect it to catch on much quicker than Aurasma.

Digimarc

The last app I'll talk about for now is Digimarc. Digimarc is similar to Layar in that it is a way to place digital media on a printed mailer. However Digimarc goes a little further by creating a watermark. Unlike layar, where the content is place above the mailer, Digimarc places it in the mailer. The app acts almost like a secret decorder ring from those sugary cereals we ate as kids.

Digimarc Demo:

The Pros: Digimarc is a good tool to catch people's attention on an ad: "Use the Digimarc app to decode a secret offer in this mailer!" It is also relatively easy to use and actually integrated into Pinterest. Digital watermarks are the future, because they do not require any visible mark, that means no QR code!


The Cons: Digimarc is a little more complicated to use and everything must be printed on the image. However, with digital watermarks, be careful if you make a "secret offer" you are not isolating those customers without smart phones or those who just don't use the app. Also, digital watermarks aren't quite as impressive or advanced as augmented reality, but it is currently more widely used.

Interested in more information on Synergy and how we can help your business grow? Give us a call today at 714-824-3780 and speak with one of our friendly and knowledgable Sales Representatives who can answer all your questions.

Interested in Reading More from Synergy? Sign Up For Our Newsletter By Clicking Here

By: Will Pearlman

Save 2% off your postage from the USPS in July and August!

Bringing 2% off postage,
Now that's good news!

The Summer is a great time of the year to send out a direct mail campaign. People are out and about and looking for exciting businesses and sales that meet their wants and needs. Right now the United States Postal Service is offering a discount on your direct mail postage from July 1, 2012 until August 31st, 2012. When you send a direct mail campaign with a QR code, you'll receive 2% off the cost of postage!

How It Works

There are 2 requirements in order to get the discount. The first requirement is that you must have a QR code on your mailer that takes you to a mobile optimized site. However, any marketing campaign using QR codes is worthless unless your site is mobile optimized, since most people don't scan QR codes on their desktop computers. So the requirement makes sense.

A QR code (like this one)
is all you really need for the discount!

The second requirement is an option. You can either have your QR take you to an "e-commerce" site as it is called, or you just need a personalized landing page. Now for those of us who aren't the most tech savvy, this might seem like a lot of work to get 2% off postage. However, using a personalized and mobile optimized landing page in your marketing campaign is extremely beneficial and will increase your return on investment and conversion rate from your direct marketing campaign. Not to mention, it'll make your company look pretty cool. To learn more about personalized landing pages and the benefits and analytics involved, check this out!

The other option is to have your QR code take someone to an "e-commerce" site, where they can make a direct purchase from your company or donation to your organization. For example, if you send a catalog, your QR code must take someone to a site where they can directly purchase an item from your catalog, not just your company webpage.

It's that easy, so what are you waiting for? Call Synergy and Let Us Save You 2% on Postage and Increase Your Sales This Summer!

Get 2% off postage on your next direct mail campaign

Contact Synergy at (877) 466-0635 or get a FREE quote online!

By: Will Pearlman

 

Niche Branding: Becoming a 'Household Brand' Regardless of Your Industry or Size

You Want to Stand Out Among the Competition!

The strength of your branding will determine the success of your company. Regardless of your industry or market, becoming a household staple should be the goal of your company, even if you are small. Don't think you need to be Tide or Coca-Cola to be a household brand. Just be the brand in everyone's house for your niche! Whether you are a local pizza place or a regional law firm, branding your business will highlight what distinguishes your company above your competitors. In order to brand yourself, you must engage your target demographic across multiple platforms, and become integrated in their daily lives.

What Exactly is "Branding"?

Branding is taking your business from just a general company to having a well-founded reputation -most reputations are created before they are earned in modern business times. For some businesses, this involves creating uniform company logos and fancy product titles, for others it is about a new message. Branding is essentially: becoming an icon in your industry. Now, most people think of "name" brands because they have such a heavy impact on our daily lives. However, there are local and region businesses that have the same impact, as Kleenex and Colgate do on the national level, in their communities. And that is what every small business should strive to be, the 'name' brand for their niche/community!

Habituation: Getting Used to It

People Have a Tough Time Making Decisions,
so When We Find Something  We Are Comfortable With,
 We Stick With It!

As people get used to something (it could be an idea, a product, a climate, etc), they develop a level of comfort via their learned management of expectations for that something. This is called habituation in psychological circles. In advertising circles, some would call this brand loyalty. Once people are comfortable with a product; purchasing it, operating it, and the results it produces, they tend to continue to use it, out of comfort. People are hesitant to stray from a product they are comfortable with for something else, unless the risk is deemed worth it. 

Now obviously people are more willing to take a risk on a new restaurant than they are a new lawyer, but merely establishing a presence as a brand instead of just another business will generate additional comfort and habituate new customers to your business. So now, how do you go from just another business to a brand?

Build a Focused Campaign Across all Channels

Send a Message That Represents Your Business
and How It Meets the Concerns of Your  Potential Customers

Spot your key demographic. (For More Info: Check Out Targeting Your Best Customers to Find Your Best Prospects) Then, design a message for your brand. Find the primary aspect of your company you want to push. This is where advertising becomes difficult for most business owners because they cannot be objective. When you put your life into building a business, you want it to be perceived through your eyes, however that might not be what is best for the business. Think about the best demographic for your business and what is most important TO THEM, then build your campaign around that message. Whatever angle you decide to push, make sure your message is catchy, clear, and concise.

Once you have your niche demographic and what you want to say to them, you need to determine how to spread your message. There is no single miracle in advertising; some things work well, some don't, some work well once and not again, others don't work at first and then work incredibly well. For this reason, in addition to creating a presence and habituating your demographic to your brand (as discussed previously), you must have a multichannel presence. 

A Uniform Message

The various mediums through which you advertise need to send the same brand message. Many businesses make the mistake of trying to say too much about themselves. So they send a mailer about one thing and have a billboard about another. A scattered approach can work mildly to generate some interest in a business. But your looking to be more than a business, your looking to be a brand - an established and widely utilized resource in your market's community. 

Build Your Brand!

Send one strong message about your company and make it interactive and use multiple channels. Use mailers with personalized websites where people can redeem offers, make interactive websites, do anything to familiarize people with your message in various settings and stimulating various senses. Let your message become an indelible trademark of your brand. Once people have built this association, they will habituate to your role in their lives and you will have become integrated in their household, i.e. a household brand. 

Interested in More Information on Synergy Vx and how we can help your business? Give us a call today at 714-824-3780 and speak with one of our friendly, knowledgable Sales Representatives who can answer all your questions.

Interested in Reading More from Synergy? Sign Up For Our Newsletter By Clicking Here

By: Will Pearlman